Enterprise ERP — Advatech Kenya

One Platform.
Every Team.

Advatech ERP unifies Customer Care, Field Technicians, Sales, and HR into a single real-time system built for how Advatech works.

Access ERP
4
Modules
15+
Custom DocTypes
6
Role Workspaces
100%
Kenya-Built

The Platform

Four modules. One source of truth.

01
📞
Customer Care

Log every call, auto-create Job Cards, and dispatch technicians without touching another screen.

  • Call Log with customer & balance lookup
  • Automatic Job Card creation on submit
  • Round-robin technician assignment
02
🔧
Technicians

SLA timers, GPS check-in, asset tracking, and hourly reports for every field job.

  • SLA: On Time / Late / Critical classification
  • Geolocation check-in and check-out
  • Asset checkout & return tracking
  • 15-word minimum technician report
03
📊
Sales

Track tenders through an approval workflow and auto-generate Proforma Invoices on Quotation submit.

  • Tender Request: Draft → Approved workflow
  • Quotation-to-Proforma automation
  • Sales Performance report per rep
04
👥
HR Management

Outstation attendance, late check-in alerts, and monthly reconciliation reports sent automatically.

  • Outstation attendance validated against Job Cards
  • Late check-in warning after 08:30 EAT
  • Monthly reconciliation auto-emailed to HODs

How it works

A full day — automated.

1

Customer calls in

Agent logs a Call Log. Balance, equipment, and category captured in under 60 seconds.

2

Job Card created

ERP auto-creates a Job Card and assigns the next available technician via round-robin.

3

Technician dispatched

Checks in with GPS, completes job, submits 15-word report. SLA calculated instantly.

4

Sales closes

Quotation approved → Proforma Invoice auto-sent to Finance. No re-entry needed.

5

HR closes the loop

Attendance validated against Job Cards. Reconciliation reports emailed to HODs on the 1st.

6

Managers see all

Role workspaces surface only what each manager needs. SLA breaches alert in real time.

Built for every team

Six roles. Six focused workspaces.

📞

Customer Care Agent

Logs calls, tracks customer history, monitors open Job Cards.

Customer Care
🔧

Technician

Views assigned jobs, submits reports, GPS check-in, logs hours.

Technicians
🛠️

Technical Manager

Monitors SLA status, receives breach alerts, manages assets.

Technicians
📋

Sales Representative

Raises Quotations and Tender Requests, tracks own conversion.

Sales
📈

Sales Manager

Approves tenders, reviews team performance, manages pipeline.

Sales
👥

HR Manager

Oversees attendance, manages reconciliation, reviews performance.

HR Management

Your workspace is ready.

Log in and get to work — everything is already configured for your role.

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